- To make a special effort; to do more than is expected or required.
Explanation
Origin
- Likely alludes to a passage in the Bible (Matthew 5:41, Sermon on the Mount): And whosoever shall compel thee to go a mile, go with him twain [two].
- In Roman times, soldiers could compel civilians to carry their gear for one mile. Jesus advised followers to willingly do more than required.
- The phrase now signifies exceeding expectations in any context.
Synonyms & Related Expressions
Alternatives
Slang/Informal:
- Go above and beyond. (Very common synonym, slightly more formal but used informally too)
- Kill it. / Nail it. (Perform exceptionally well, implies great effort and success)
- Put in the work. (Emphasizes effort, though not necessarily *extra* effort)
Milder/Standard:
- Made a special effort.
- Provided exceptional service/support.
- Did more than was required.
Situational Appropriateness
- Appropriate in almost all contexts, informal and formal. Highly positive connotation.
- Commonly used in business contexts (customer service, employee evaluations).
Misunderstanding Warnings
- Purely metaphorical. Learners shouldn't think it involves actual distance or travel.
- Focus on the extra effort meaning.
Examples
- The hotel staff really went the extra mile to make our stay comfortable.
- She always goes the extra mile for her students.
- To succeed in this competitive field, you need to be willing to go the extra mile.
Dialogue
Customer: I was so impressed with their customer service.
Friend: Oh yeah? What did they do?
Customer: My package was delayed, so they refunded the shipping and included a discount voucher for next time. They really went the extra mile.
Friend: Wow, that's great service.
Social Media Examples
- LinkedIn recommendation: Sarah consistently goes the extra mile, delivering exceptional results and always willing to help her colleagues. #TeamPlayer #AboveAndBeyond
- Tweet: Shoutout to the barista @CoffeeShop who went the extra mile to remake my drink when I spilled it! Made my day! #CustomerService #Kindness
- Facebook review: The B&B owner went the extra mile, picking us up from the station and giving us local tips. Highly recommend! ⭐⭐⭐⭐⭐
Response Patterns
- That was really nice of them.
- They sound like great employees/people.
- That's what makes the difference.
- I appreciate that kind of effort.
Common Follow-up Questions/Actions
After appreciation (That was nice):
- Might lead to sharing specific examples of the extra effort. Yeah, they even left a handwritten welcome note!
After general agreement (That's what makes the difference):
- Could lead to further discussion about the importance of exceeding expectations in that context (customer service, teaching, etc.). Absolutely, it builds loyalty.
Conversation Starter
- No. Used to describe or commend someone's effort.
Intonation
- Emphasis on GO, EXTRA, and MILE.
- Usually said with appreciation or admiration.
- They really WENT the EXTRA MILE.
Generation Differences
- Universally understood and used.
Regional Variations
- Common in all major English-speaking regions.